Refund Policy

At Pro Wave, customer satisfaction is our top priority. We strive to provide seamless and secure digital gift card purchases. However, due to the nature of our products, we have a strict no-refund policy for most purchases. Please read our refund terms carefully before making a purchase.

If you encounter any issues with your order, such as non-delivery or an invalid gift card code, please reach out to our support team for assistance. We are committed to resolving any concerns in a timely and fair manner.

No Refunds on Digital Products

Due to the nature of digital gift cards, all sales are final. Once a gift card code has been delivered, we cannot process refunds or exchanges.

Incorrect or Unwanted Purchases

Please double-check your order before completing the purchase. We do not offer refunds for incorrect card selections, wrong denominations, or accidental purchases.

Invalid or Non-Working Codes

If you receive a gift card code that is invalid or not working, contact our support team immediately. We will verify the issue and provide a resolution, which may include a replacement if the problem is on our end.

Region-Locked Cards

Some gift cards are region-locked and can only be used in specific countries. We do not offer refunds for purchases made for the wrong region. Please ensure you are buying the correct card for your account.